Important notice

A Webex account cannot be deactivated but only deleted. This means that the account will be deleted completely, with all associated data.

Activation of Webex account in the TK-Portal

To activate your Webex account, click the slider under Webex in the TK-Portal (Access only with employee status):

Overview of the Webex Account in TK-Portal

After Webex has been activated, the corresponding area appears:

Webex display name

By clicking on the gear wheel icon next to "Webex display name" a window appears where you can customize the name that will be displayed in Webex depending on the field of activity (e.g. external work, chat with friends etc.). So you can choose the option with organisation tag (e.g. ITC on the screenshot) or RWTH in brackets or just the name itself.

Webex Meetings Organizer

Activating the slider next to "Webex Meetings Organizer" allows to schedule and organize meetings in Webex so that presentations and collaboration with colleagues can take place online in a personal Webex meetings room.

Softphone Client Desktop

If you use Webex on the computer and want to make calls in softphone mode, this option must be enabled.

Softphone Client Android

This option allows to use Webex on Android smartphones.

Softphone Client iPhone

Selecting this option allows Webex to be used on an iPhone.

Softphone Client Tablet

Selecting this option allows all Webex applications to be used on the tablet.

• TC Portal
• Webex Help Center