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Filter configurations with TK-Portal

Filter configurations with TK-Portal

Anleitung

On this page, you'll find instructions on how to enable and manage the filter settings in the TK Portal:


Activate Filter configuration

To activate the filter circuit in the TK portal, perform the following steps:

Step 1
Call up the TK-Portal (opens in new tab) and navigate on the left-hand side to the point Filter configurations.

Landing page TK-Portal

 

Step 2
To activate the Filter configuration, click the slider in the Filter status area.

  • Filter status red: Calls are not forwarded.
  • Filter status green: Calls are forwarded to the selected person.

Filter configurations overview

You can use the sliders at Forward to to specify who should be forwarded to (green) and to which people should not be forwarded (red).

Filter configurations overview

Overview of Filter configuration

The view is divided into 5 areas:

  1. Filter status: Defines to whom calls should forwarded to. Green means that the filter is active, red means the filter is not active.
  2. Name: Name of the filter.
  3. Forward from: Specifies the person for who this connection is active.
  4. Forward to: This can be used to control the people to whom calls are forwarded when the filter is active.
    If there is only one person listet, this cannot be activated or deactivated.
    If there is more than person listet, the forwarding destination can be changed using the button in front of the name if the filter is active.
  5. Allowlist: The Allowlist column shows which people/numbers are not blocked despite being actively connected.
    These values ​​can be changed centrally by the administration. For appropriate adjustments, please contact the (Send an email to:) IT-ServiceDesk.


Additional information:

last changed on 11/06/2026

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