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New phone system (Cisco)
General information
Note on Disconnecting Telephones and Office Switches
Telephone Application
Explanation of the Telephone Requests (Cisco)
Reporting a Telephone Fault
Registration for the Cisco telephone system
Registration in the context of network renewal
Overview of the registration form
Migration Alcatel Phone to Cisco Phone
Migration steps on the day of changeover
Use of telephony during the migration
Telephone rental options for RWTH extern organisations
Cisco Telephones and Accessories
Cisco Phones and Manuals
Cisco Phones
Manuals (Cisco Phone)
Overview of the CISCO telephone
Login to Cisco Phone
Using the Manager Assistant Circuit
Setting up and using speed dials on a Cisco phone
Phone Book Search
Login and Logout to a hunting group
Deleting calls on a Cisco telephone
Mute calls on the CISCO phone
Call pickup on a Cisco phone
Call transfer & Connecting via the CISCO desk telephone
Forwarding using CISCO telephones
Creating a conference using the CISCO telephone
Joining a conference using the CISCO telephone
Cisco Headsets
Cisco Jabber and other software
Cisco Jabber (Windows/macOS)
Download Cisco Jabber Client (PC)
Manuals for CISCO Jabber (Windows/macOS)
Overview CISCO Jabber Client
Login to the Cisco Jabber Client
Call Pickup CISCO Jabber (Windows)
Call transfer & Connect in Cisco Jabber (Windows)
Standard Manager-Secretary Function (Jabber)
Quick Access Toolbar
Login to a Hunting Group
Logout of a Hunting Group
Forwarding with CISCO Jabber (Windows)
Cisco Jabber Chatroom
Integration of Microsoft Outlook in the CISCO Jabber client
Starting a conference using CISCO Jabber
Joining a conference using CISCO Jabber
Cisco Jabber (Android/iOS)
Download Cisco Jabber Client (Android/iOS)
Manuals for Cisco Jabber (Android/iOS)
Searching the address book in Jabber (Android)
Login to the Cisco Jabber Client
Call Pickup CISCO Jabber (Android)
Call transfer in Cisco Jabber (Android)
Hunting Groups
Login to a Hunting Group
Logout of a Hunting Group
Forwarding using CISCO Jabber (Android)
Fimbur Webclient (Linux)
XMPP (third party tools)
Activate XMMP-Client Login
Login to a XMPP third party tool using the example of Gajim
Voicebox (Cisco)
Voicebox Cisco Telephone
Access to the voicebox by telephone
Setting up Forwarding on the phone (Voicebox)
Recording an individual greeting for the Voicebox on the phone
Voicebox Cisco Jabber Windows/macOS
Access to the Voicebox CISCO Jabber (Windows)
Forwarding to Voicebox CISCO Jabber (Windows)
Recording an individual greeting for the Voicebox (Windows)
Voicebox Cisco Jabber Android/iOS
Access to the Voicebox CISCO Jabber (Android)
Forwarding to Voicebox CISCO Jabber (Android)
Recording an individual greeting for the Voicebox (Android)
TK-Portal and General Manuals
Overview TK-Portal
Set / Change PIN
Activating softphone-mode in the TK-Portal
Setting up Jabber-softphone
Call waiting
CISCO Meeting Server
Setting up a conference
Invitation to a conference
During a conference
Speed dials
Notation of the Phone Numbers
Creating and deleting a Voicebox
Joining a Conference (DFN)
Forwarding using the TK-Portal
Manager Assistent with TK-Portal
XMPP (third party tools)
Activate XMMP-Client Login
Login to a XMPP third party tool using the example of Gajim
Call list
Advice for Administrators
Firewall Settings for Institute Networks
Tips for website owners
Known errors & behavior
FAQ
IT Center Help
IT-Basic-Infrastructure
Telephone services
New phone system (Cisco)
Known errors & behavior
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New phone system (Cisco)
Known errors & behavior
Known errors & behavior
Date
Error
Severity
Workaround
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last changed on 03/27/2023
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IT-Basic-Infrastructure
Telephone services
New phone system (Cisco)
Known errors & behavior
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