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Edit Functional Mailbox

Edit Functional Mailbox


  • Apart from filling in the e-mail address, delegate access has to be assigned for full access to a functional mailbox.
    Visit Setting delegate access in Outlook 2013/2016 to learn more about the assignment of delegate access. 

The following information can be edited / seen here:

  • Display name
  • E-Mail / Sender address
  • Alias
  • Redirecting option
  • Redirecting address
  • Quota pool
  • Allocated storage
  • Used storage
  • Send as for
  • Full access

Editing functional mailbox

  • Alias:

An e-mail alias is an alternative e-mail address that points to an existing user account.


The user "" wants to receive e-mails sent to "" as well.

If you create "" as an e-mail alias for "", the e-mails of both accounts will be delivered to the same inbox.

Any number of aliases can be created for an existing e-mail address.

Sample address:

  • possible alias:
  • invalid alias:
  • Redirecting option:
    • The option local storage only means that no e-mails will be forwarded.
    • The option redirect only is the usual forwarding feature to another e-mail address. Your e-mails will not be available in the original mailbox anymore.
    • The option both means that your e-mails will be forwarded to another e-mail address and stored in the original mailbox.
  • Redirecting address:
    • In this box you can enter an e-mail address, to which your e-mails will be forwarded.
  • Quota pool:
    • By clicking the arrow on the right end of the box you can choose the quota pool where the data of the mailaccount shall be saved.
  • Allocated storage:
    • The available storage for the mailaccount can be determined here. It may consist of several different quota pools.
  • Used storage:
    • The used storage can be seen here.
  • Send as for:
    • Here, you can fill in another mail account, which is then able to send e-mails in the name of the functional mailbox.
    • Example: If "" is filled in, "" may send e-mails as "".
      • (only relevant for Outlook/OWA) 
  • Full access:
    • With this option, you can give another mail account full access to this mail account.
      • (only relevant for Outlook/OWA)
  • Throttling Policy:
    • Here, you can define how many mails can be sent from the mailbox per day. If a higher outgoing mail volume is desired for a functional mail account, this can be configured via this option. This configuration is valid for 7 days and is automatically reset to the default setting after this time.

Configuring recipients per day

last changed on 10/02/2023

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