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Create Personal mailbox

Create Personal mailbox


Via the menu item "Create account" you are able to create new mailaccounts.

Therefore a mailaccount type has to be chosen.

create personal mailacc 1


A personal mailbox is made for use by a natural person.

The following data has to be entered when creating a personal mailbox:

  • First name
  • Last name
  • E-Mail / Sender address
  • Alias (optional)
  • Redirecting option
  • Redirecting address (optional)
  • Quota pool
  • Allocated storage

The picture shows step 2 in the process "New mail account"

  • Alias
    • An e-mail alias is an alternative e-mail address that points to an existing user account.


The user "" wants to receive e-mails sent to "" as well.

If you create "" as an e-mail alias for "", the e-mails of both accounts will be delivered to the same inbox.

Any number of aliases can be created for an existing e-mail address.

Please note:

Sample address:

  • possible alias:
  • invalid alias:
  • Distribution groups
    • In this field you can enter membership in one ot more distribution groups 
  •  Redirecting option
    • The option local storage only means that no e-mails will be forwarded.
    • The option redirect only is the usual forwarding feature to another e-mail address. Your e-mails will not be available in the original mailbox anymore.
    • The option both means that your e-mails will be forwarded to another e-mail address and stored in the original mailbox.
  • Redirecting address
    • In this box you can enter an e-mail address, to which your e-mails will be forwarded.
  • Quota pool
    • By clicking the arrow on the right end of the box you can choose the quota pool where the data of the mailaccount shall be saved.
  • Allocated storage
    • ​​​​​​​The available storage for the mailaccount can be determined here.

After entering the information needed, it is possible to connect the personal mailbox to an existing username (format: ab123456) from the Identity Management.
create mailaccount

If the connection with the Identity Management is etablished immediately, a confirmation mail for creating a new personal mailbox will be send to the contact e-mail address of the username (format: ab123456).

If the connection with the Identity Management is not etablished immediately, it has to be done subsequently by the person that will use the personal mailbox.

To do so the Coupon-Code that is generated in the last step has to be redeemed at During this process the user also submits their username (format: ab123456).

create mailaccount 4

last changed on 29.01.2021

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