Email Redirection in IdM Selfservice
Important:
If mailboxes with automatic forwarding still exist on April 21, the IT Center will convert them into an inbox rule that forwards to the previously specified destination email address. Depending on which option was selected in IdM Selfservice for additional storage, automatic trash cleanup will also be enabled so that the forwarding continues to function as you have currently configured it.
On this page you will find information about the discontinuation of the function for setting up automatic e‑mail redirection via the IdM Self‑service and the alternatives.
Information about the discontinuation
On April 21, 2026, the feature for setting up automatic email forwarding via the IdM Self-Service will be permanently disabled and will no longer be available as of that date.
The reason for this is as follows: Due to modern security mechanisms in email traffic, emails cannot be reliably delivered to recipient addresses outside of RWTH.
We therefore recommend the following measures:
- access the mailbox directly using your email program or
- configure forwarding as an attachment
If, despite the above-mentioned restriction, you still wish to have your emails forwarded, you can continue to configure this via a corresponding inbox rule. Instructions for this can be found on the page Configure Forwarding Rules.
Remove forward in IdM Selfservice
To view and remove the forwarding, please follow these steps:
- Log in to IdM Selfservice. Log in using your RWTH username in the format ab123456 and your password.
- Navigate to the menu item Accounts and Passwords > Account Overview and search for the email account that has the forwarding set up (you have received a notification email to the email addresses that have forwarding enabled).
- Click the pencil icon (Edit Account) in the row of the RWTH email account.
- Scroll all the way down until you reach the Forwarding section.
- Change the forwarding option to Save locally.
