The service "RWTH-E-Mail" is an IT-Service of the IT Center supporting the communication at the RWTH Aachen as well as at the FH Aachen.

All active users in RWTH Identity Management (IdM) are entitled to receive an e-mail address in the central @rwth-aachen.de domain, which can theoretically be used for the rest of their lives.
The process may vary depending on the status.

The service includes:

• The provision and support of general e-mail functionality
• Calendar and appointment management functions
• The provision of dedicated e-mail domains for RWTH institutions
• The routing of e-mail traffic to the institution's own e-mail systems, as well as suitable anti-spam and anti-virus measures
• Checking incoming e-mail traffic for viruses (malicious code), macros and SPAM, as well as outgoing e-mail traffic exclusively for viruses
• Retention of deleted elements (e.g. e-mails) in the mailbox for the last 28 days

Access to the “RWTH-E-Mail” service

To access the “RWTH-E-Mail” service, you can use the RWTH MailApp or integrate your RWTH e-mail address into a supported e-mail client.

Go to the following link to log in to the RWTH MailApp: https://mail.rwth-aachen.de

To log in, you will need the access data for your “RWTH-E-Mail” account, which you can view in the self-service:

• Username in the format:
  • ab123456@rwth-aachen.de for personal e-mail addresses in the RWTH mail domain.
  • ab123456@institut.rwth-aachen.de for e-mail addresses in the mail domain of an institution.

• Password that you have set for your “RWTH-E-Mail” account in Selfservice.

Important: The username is not an e-mail address and is ONLY used to log in to your e-mail inbox. Your e-mail address has the form firstname.lastname@rwth-aachen.de or lastname@institut.rwth-aachen.de, for example.