What is RWTH-E-Mail?

RWTH-E-Mail is the central service of RWTH Aachen University for digital communication. RWTH-E-Mail enables users to send and receive emails and provides additional functions such as calendar and appointment management. Eligible members of RWTH Aachen University receive an email address in the central @rwth-aachen.de domain. RWTH institutions can also use their own email domains with an organizational abbreviation. The service provides integrated protection against spam, viruses, and malicious content.
 

Who can use RWTH E-Mail?

In general, all active users in RWTH Identity Management (IdM) are entitled to receive an email address in the @rwth-aachen.de domain, which can be used for life.
The process varies depending on the user's status in RWTH Identity Management:

• Users with the status Student RWTH or Employee RWTH automatically receive an RWTH email address when redeeming their student or employee coupon.
• Users with other active statuses (e.g. Employee UKA, Scholarship Holder, or External Teaching Staff) should contact the IT-ServiceDesk.
• Alumni and former members of RWTH whose email address has been deactivated should contact the RWTH Alumni Team (opens in new tab).

For organizational domains, users with the Verwaltung RWTH-E-Mail (Administration RWTH-E-Mail) role of the respective organization decide who can use email addresses for their organization.
 

How to use RWTH-E-Mail

To access your RWTH email address, you can use the RWTH MailApp (opens in new tab) or integrate it into a supported email client.

• To log in, use your RWTH email username and the password you set in RWTH Selfservice.
• Please note the difference between your RWTH email username (format ab123456@rwth-aachen.de) and your RWTH email address (format firstname.lastname@rwth-aachen.de).

Information on how users with the Verwaltung RWTH-E-Mail (Administration RWTH-E-Mail) role manage email addresses for their own organization(s) can be found in the article RWTH MailAdm.