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Restoring deleted E-Mails in Outlook and OWA

Restoring deleted E-Mails in Outlook and OWA

Detailinformation

Restoring deleted e-mails in Outlook

1. Open Outlook and select the tab “Folder”.

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2. Click “Recover Deleted Items”.

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3. A new window opens.

Here you will find your deleted e-mails. They are sorted by the date they were deleted on.
Please note that a recovery is only possible for e-mails that were deleted less than a month ago.
Select the e-mail that you want to recover and click on the button “Restore Selected Items”.
You can select multiple e-mails at once by pressing and holding the “Ctrl” key on your keyboard.

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The e-mails will reappear in the folder in which they were located before their deletion.

 

Restoring deleted e-mails in OWA

1. Log on to Outlook Web App (mail.rwth-aachen.de/owa).

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2. Afterwards please right-click on the button "Gelöschte Elemente" (“Deleted Items”) and select "Recover Deleted Items".

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3. A new window, showing all the items you deleted, opens.

The deleted e-mails are sorted by the date they were deleted on.
Please note that a recovery is only possible for e-mails that were deleted less than a month ago.
Select the e-mail that you want to recover and click on the button “Recover Selected Items”.
You can select several e-mails at once by pressing and holding the “Ctrl” key on your keyboard.

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last changed on 05/06/2021

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