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Apple

Apple

guide

On this page, you will find instructions on how to set up an email client for RWTH email on Apple devices.

With the Exchange option, you set up email, calendar, and address book. With the IMAP option, only email is set up.


Set up an email account on macOS via Apple Mail (Exchange)

With the Exchange option, you set up email, calendar, and address book. To do so, follow these steps:

Step 1
Open Apple Mail and add a new account. If the setup process does not start automatically, go to Mail > Accounts in the menu.

Step 2
Enter your email address. Use the format firstname.lastname@rwth-aachen.de or name@institute.rwth-aachen.de:

Add account

Step 3
Select Microsoft Exchange:

Microsoft exchange

Step 4
Enter your name and click Sign In:

Enter name

Step 5
Enter your password and click Sign In:

Enter password

Step 6
Enter your username in the format ab123456@rwth-aachen.de or ab123456@institute.rwth-aachen.de and enter the server settings if they were not detected automatically.
For institute email addresses, please use your own domain (e.g., name@domain.rwth-aachen.de).

Internal and external URL

Step 7
Select which apps (Mail, Contacts, Calendar, etc.) you want to sync with this account:

Select apps

Step 8
Click Done to complete the setup.

 

Set up an email account on macOS via Apple Mail (IMAP)

With the IMAP option, only email is set up.
These instructions describe how to add an RWTH email address to Apple Mail via IMAP/POP3. Apple Mail version 13.4 was used.

Step 1
Open Apple Mail and add a new account. If the setup process does not start automatically, go to Mail and then Accounts.

Add account

Step 2
Select Other Mail Account.

Add account

 

Step 3
Enter your email address in the format firstname.lastname@rwth-aachen.de or name@institute.rwth-aachen.de, your name, and the password for your RWTH email account (opens in new tab):

Add a Mail account

Step 4
Enter your username in the format ab123456@rwth-aachen.de or ab123456@institute.rwth-aachen.de and enter the following server settings.
For institute email addresses, please use your own domain (e.g., name@domain.rwth-aachen.de).

Settings

  • Email address: Your email address in the format firstname.lastname@rwth-aachen.de
  • Username: Your RWTH email user account in the format ab123456@rwth-aachen.de 
  • Password: The password for your RWTH email account (opens in new tab)
  • Account type: IMAP (alternatively, POP3 if required)
  • Incoming mail server: mail.rwth-aachen.de
  • Outgoing mail server: mail.rwth-aachen.de

Step 5
Select the apps you want to use with this account.

Apps
 

Check SMTP server settings (optional)

If you are still unable to send emails at this point, please check the outgoing mail server settings (SMTP) under:

  • Mail > Settings > Server Settings (for the corresponding account)
  • Uncheck Automatically manage connection settings
  • Account: Name of the account
  • Username: Your RWTH email account in the format ab123456@rwth-aachen.de
  • Password: Your RWTH email account password
  • Host Name: mail.rwth-aachen.de
  • Port: 587 / Check Use TLS/SSL
  • Authentication: Password

Server Settings

Setting up email account under iOS

On this page, you will find information on how to set up your RWTH email account (Exchange) in Apple Mail on iOS or iPadOS.
This manual refers to iOS 18 as well as iPadOS 26.2.
Please follow the steps below for a successful configuration.

Step 1
Start AppleMail.

If prompted, click on "choose from a list" beneath the field to enter your e-mail address.

Choose Microsoft Exchange from the list.

Select Microsoft Exchange

Step 2
Enter your e-mail address (in the format firstname.lastname@rwth-aachen.de or name@institution.rwth-aachen.de).

Enter Email Address

Step 3
Choose "Configure Manually".

Select Configure Manually

Step 4
Enter the password for the RWTH e-mail account.

Enter Password

Step 5
Enter your username (in the format ab123456@rwth-aachen.de or ab123456@institute.rwth-aachen.de) and enter mail.rwth-aachen.de for the Server.

Server Settings

Step 6
Finally, select what you want your account to synchronise.

Select Services

Step 7
Click on Save to complete the setup.


Additional information:

last changed on 08/26/2026

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