This article explains how you can recover deleted emails in your email client.

1. Restoring deleted E-Mails in Outlook
2. Restoring deleted E-Mails in OWA
3. Restoring deleted E-Mails in Thunderbird

1. Restoring deleted e-mails in Outlook

Open Outlook and select the tab “Folder”.

Click “Recover Deleted Items”.

A new window opens.

• Here you will find your deleted e-mails.
• They are sorted by the date they were deleted on.
  • Please note that a recovery is only possible for e-mails that were deleted less than a month ago.
• Select the e-mail that you want to recover and click on the button “Restore Selected Items”.
• You can select multiple e-mails at once by pressing and holding the “Ctrl” key on your keyboard.

The e-mails will reappear in the folder in which they were located before their deletion.

2. Restoring deleted e-mails in OWA

Log on to Outlook Web App (OWA).

Afterwards please right-click on the button "Gelöschte Elemente" (“Deleted Items”) and select "Recover Deleted Items".

A new window, showing all the items you deleted, opens.

• The deleted e-mails are sorted by the date they were deleted on.
  • Please note that a recovery is only possible for e-mails that were deleted less than a month ago.
• Select the e-mail that you want to recover and click on the button “Recover Selected Items”.
• You can select several e-mails at once by pressing and holding the “Ctrl” key on your keyboard.

3. Restoring deleted E-Mails in Thunderbird

Open Thunderbird choose in the menu bar the tab "Extras" and then the item "Account Settings ...".

Please note:

If the menu bar is not displayed automatically, you can activate it by pressing the "Alt" key on your keyboard.

When the new window opens, click on "Server Settings" and change the setting under "When deleting a message" to the option "Mark as deleted".

Then close Thunderbird and perform the recovery using the Outlook Web App. To do this, please follow the steps for restoring deleted e-mails in OWA.

Now start Thunderbird again.

• The emails that you have restored are now marked with a red "X".
• You can remove this "X" by selecting the affected mail and then pressing the "Del" key on your keyboard.

Now change the settings back to the original or desired state and restart Thunderbird.