Be aware

After redeeming the ConnectMe coupon for the initial activation, the fields in the personal data are initially displayed as "unbekannt/unknown". In this case, you do not need to do anything further. The data will be automatically synchronized and corrected within 48 hours.

• Employees (RWTH)
• Students
• Persons that are employees (RWTH) and students
• External faculty including retired RWTH Aachen University professors
• Individuals who do not have any of the above statuses

General Information on the Selfservice

The Selfservice enabIes users to access and partly change their data of the Identity Management.

To log in to the self-service, please use your user name (format: ab123456) and the corresponding password of the RWTH Single Sign-On Account:

After login you will see the following page: 

Employees (RWTH):

Employees can make the following changes in the self-service:

•     Change the contact e-mail address
•     Change of address
•     Change of telephone number

Name change:

The name, gender, date of birth and place of birth can only be changed by the HR department.

Students:

Students can make the following changes in Self-Service:

• Change of contact e-mail address
• Change of the call name

Students can only change their address and phone number in RWTHonline.

In RWTHonline you will find the selection option 'Study/Home Address' under which you can view and edit your data. More detailed instructions on how to change your data in RWTHonline can be found in the RWTHonline documentation portal(only accessible from the RWTH network).

Name change:

Change of gender, date of birth and place of birth must be reported to the Registrar's Office.

Persons that are employees (RWTH) and students:

The following changes can be made as by students:

•     Change the contact e-mail address
•     Change of address
•     Change of telephone number

Name, gender, date of birth and place of birth changes have to be reported to the HR department and the Registar's Office.

External faculty including retired RWTH Aachen University professors:

The following changes will be made:

• Change of contact e-mail address
• Change of call name

The IT-ServiceDesk must be notified of any change in name, address, telephone number, gender, date of birth, and place of birth.

Individuals who do not have any of the above statuses:

The following changes will be made:

• Change of contact e-mail address
• Change of address
• Change of telephone number
• Change of the call name
• Note: Individuals who do not have any of the above statuses should contact the IT Service Desk.