You are located in service: Identity Management

Using PasswordReset App

Using PasswordReset App

Detailinformation

In case you forget your login data for Selfservice/CampusOffice/RWTHonline, you have the following possiblities to retrieve and reset them:

PasswordReset Application

You can use our PasswordReset application to retrieve your data online.
For this method you have to access your contact mailadress! If you are not able to do so, please refer to method 2) to 4).

If you need both username and password please retrieve your username first.

 

Access the site by clicking on "Forgot your login details?" on the Selfservice login screen (https://idm.rwth-aachen.de/selfservice).

    Forgot Login Data 1
 

Choose "Forgot username" on the left side and enter your matriculation number, employee number, contact e-mail-adress or RWTH-ID.

   Forgot Login Data 2
 

After clicking "next" you will have your username send to your contact mailadress.

 

Access the site by clicking on "Forgot your login details?" on the Selfservice login screen (https://idm.rwth-aachen.de/selfservice).

    Forgot Login Data 1

Choose "Forgot Password" on the left site and enter your username (e.g. ab123456).

    Forgot Login Data 4
 

After clicking "next" you will receive the following e-mail:

Subject: [RWTH-IdM] PasswordReset - persönlicher Bestätigungslink Sender: no-reply@itc.rwth-aachen.de Content: -- ENGLISH --------------------------------------------------- Dear John Doe, This is your personal verification link for the PasswordReset. To confirm the reset, please click the following link: https://idm.rwth-aachen.de/passwordReset/password/token/9nWq-m5I4-J24a-h0y9-C0J8 If the entry field "enter verification code" is empty, please enter the following verification code: 9nWq-m5I4-J24a-h0y9-C0J8 The verification code will be invalid after successfully completing the process. Kind regards Your IT Center, RWTH Aachen University

The link will redirect you to a page on which you can set a new password.

After that you can log into Selfservice (https://idm.rwth-aachen.de/selfservice) to change passwords for other services (e.g. l2p or mailaccount).

last changed on 29.01.2021

How did this content help you?