The Voicebox works as an answering machine. Its settings can be changed in the TK-Portal, provided that the number is assigned to a person. Voiceboxes for shared numbers can be set up on request by the IT Center.

To set up your Voicebox or deactivate it, proceed as follows:

Step 1
Click on the gear next to the "Voicebox" function.

Step 2
A pop-up will open with the Voicebox settings. You can choose from the following options:

• Voicebox disabled
• End calls after announcement
• Allow callers to leave a voice message (enable Voicebox).

Then click Update.

Step 3
You should now be able to see that the Voicebox is active in the general settings.

After activation, the voicebox must still be selected as the destination under Forwarding.