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Software for the RWTH Aachen University
General information
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Change of the Software Shop
What is the Software Shop
Basics of licensing
Ordering A products
Ordering B products
Download Software
Billing software store products
Software Products
Overview of the software products
software for IT responsible
A-products
Adobe Lizenzen
Adobe ETLA
Adobe ETLA Point Consortium
Adobe ETLA Terms of Use
What licenses are part of Adobe ELTA package?
Which products and services can be used in the cloud?
Named User licenses (NUL)
Shared Device licences (SDL)
Installation and updates
Access and use of Adobe ETLA
Self-Management of Adobe Users by IT-Procurement Personnel
Troubleshooting
Why is Internet Explorer always opened to log in on the Adobe page if I log in from within the software?
Why does Adobe Lightroom not work?
Questions about Adobe ETLA
Adobe account
How can I find out which data is transmitted when using a Shibboleth login?
Bei mir wird eine Funktions-E-Mail-Adresse oder eine NICHT rwth-aachen.de E-Mail-Adresse bei der Anmeldung über RWTH SSO übermittelt. Kann ich damit trotzdem ein Account anlegen lassen?
What happens if I already have a private Adobe account with the e-mail address which is transferred as the primary address?
What happens to my files and data if my account is deleted?
Why can't I log in to Adobe Acrobat pro DC online?
Adobe Licenses (SDL and NUL)
Is it allowed to install and use NUL on several devices?
Is it allowed to install SDL on terminal servers?
Can NUL be converted into SDL or vice versa?
Can NUL users log in on a computer with a SDL?
Can SDL be installed on mobile devices (tablet, smartphone, etc.)?
Installation, versions and updates
Is it possible to downgrade to an older version?
How can I provide updates as an administrator without a license and how can I check whether updates are available?
How can I check what package has been installed and if the installation has been successful?
Are there any alternatives for Adobe products?
I am getting an error during the installation process and the installation is stopped. Why?
Ich habe alle Adobe Installationen deinstalliert und den Creative Cloud Cleaner verwendet, trotzdem bricht die Installation einfach ab. Was soll ich tun?
As an admin, why am I unable to access the software packages in a SelfServiceForAdmin installation?
Can I install packages from Adobe?
Why is the installation without self-service so slow?
Error messages
I am getting a message that my license has expired and that I can use the test version only What should I do?
Ich erhalte die Fehlermeldung „Zugriff verweigert“ oder „Derzeit ist ein anderer Benutzer angemeldet“, wenn ich mich anmelde. Was soll ich tun?
Why do I get the message " No access to applications" when I open Creative Cloud Desktop?
Wieso erhalte ich die Fehlermeldung „Zugriff verweigert“, wenn ich mich auf der Adobe Website angemeldet habe und auf "Acrobat DC Pro herunterladen" klicke?
I get the error message "Installation Failed. Please refer to PDApp.logg for more information."
I get the error message "Adobe... cannot be opened because it is from an unidentified developer." (macOS)
Warum erhalt ich die Fehlermeldung bei SeviRe "Beim Zuweisen der Lizenz ist ein Fehler aufgetreten? Why do I get the error message in SeviRe "An error occurred while assigning the licence?
Adobe Reader
What is Adobe Reader?
Information on Adobe Reader DC
Notes and Hints on the use of Adobe products
Ansys Produkte
What is Ansys?
Ansys License
Ansys Use and Support
Autodesk
What is Autodesk?
Product Design Suite Ultimate
Education Program
Autodesk Support
CATIA
COMSOL
What is COMSOL?
COMSOL Support
COMSOL Use
ChemOffice
Citavi
Corel
Dymola
Efficient Elements
EnSight
Endnote
FastX Server (X-Server)
FlexPro
Gaussian/GaussView
Gurobi
HyperWorks
INTEL Software
LS-DYNA
MATLAB Campus
What is MATLAB Campus?
MATLAB Courses
MATLAB Support
MATLAB Single User License - manually creating a license file from the MathWorks Web site
MATLAB - Installing Standalone Licenses
MATLAB - Installing Network Licenses
Data subject information according to GDPR
Terms of use for MATLAB & Simulink Online from MathWorks
Maple
What is Maple?
Maple License
Support
Mathematica
What is Mathematica?
Mathematica Home-Use
Mathematica Support
Microsoft Teilhabe
MSC Products
What are MSC Products?
MSC Use and Support
NAG
What is NAG?
NAG Documentation
NX
National Instruments
Oracle Campus Lizenz NRW
What is the Oracle Campus NRW License?
Oracle Campus Use, Updates and Support
Oracle Campus License Scope
Oracle Java
Oracle Java for A-Products in the Software Shop
Oracle Java - Licensing
OriginPro
What is OriginPro?
OriginPro Support
Plexim PLECS
Portland Group Compiler (PGI)
Documentation
What is the Portland Group Compiler (PGI)?
Simcenter
Simulia (Abaqus)
SoSci Survey
What is SoSci Survey?
Creating an online survey
Using commercial licences
How can I create a survey project?
Changing the logo, Impressum and data protection
How do I add a user to projects?
SolidWorks
What is SolidWorks?
SolidWorks License
SolidWorks Support
SPSS
What is SPSS?
SPSS License
Instructions for Installation of SPSS
SPSS Documentation
SPSS Courses
Tecplot
What is Tecplot?
Tecplot Support
Tecplot License
Tecplot Courses and Trainings
Turbomole
VMware Player (VMAP)
What is the VMware Player (VMAP)?
Notes on VMAP
for students
Ansys Produkte
What ist Ansys?
Ansys license
Ansys Use and Support
ArcGIS
Autodesk
Education Program
Autodesk Support
ChemOffice
Citavi
Endnote
FlexPro
Gaussian/GaussView
HyperWorks
MATLAB Campus
What is MATLAB Campus?
MATLAB Support
MATLAB Courses
MATLAB Single User License - manually creating a license file from the MathWorks Web site
MATLAB - Installing Standalone Licenses
MATLAB - Installing Network Licenses
Data subject information according to GDPR
Terms of use for MATLAB & Simulink Online from MathWorks
Maple
What is Maple?
Maple license
Mapple Support
MSC Products
What are MSC Products?
MSC Use and Support
NAG
What is NAG?
NAG Documentation
NX
National Instruments
OriginPro
What is OriginPro?
OriginPro Support
Rillsoft
SPSS
What is SPSS?
SPSS License
SPSS Documentation
Instructions for Installation of SPSS
SPSS Courses
SolidWorks
What is SolidWorks?
SolidWorks License
SolidWorks Support
Tecplot
What is Tecplot?
Tecplot Support
Tecplot License
Tecplot Courses and Trainings
TotalView
Turbomole
Was ist Turbomole?
Turbomole Dokumentation und Support
think-cell
What is think-cell?
think-cell License
License Server
What are License Servers?
OpenLM License Router
How to setup enviromental variables (Windows)?
How to setup enviromental variables (MacOS)?
IPv6 Beta
Terms of Service
FAQ
IT Center Help
Procurements & Software
Software for the RWTH Aachen University
Software Products
software for IT responsible
A-products
Adobe Lizenzen
Questions about Adobe ETLA
Adobe Licenses (SDL and NUL)
Is it allowed to install SDL on terminal servers?
You are located in service:
Software for the RWTH Aachen University
Is it allowed to install SDL on terminal servers?
Is it allowed to install SDL on terminal servers?
No, it is not allowed to install Shared Device licenses on terminal servers.
last changed on 08/04/2025
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Procurements & Software
Software for the RWTH Aachen University
Software Products
software for IT responsible
A-products
Adobe Lizenzen
Questions about Adobe ETLA
Adobe Licenses (SDL and NUL)
Is it allowed to install SDL on terminal servers?
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