If you do not have an employee or student status at RWTH, you need an identity verification before you can apply for a user certificate in the RA-Portal.

On this page, you will learn how to perform an identity verification. To do so, two steps are required:

1. Create ID verification code in the RA-Portal
2. Personal ID verification at the IT-ServiceDesk

1. Create ID verification code in the RA-Portal

If an identity verification is required, a corresponding notice will be displayed after you click My client certificates and then Request client certificate in the RA-Portal.

To carry out an ID verification, you must first personally (i.e., with your own user ID) generate an ID verification code in the RA-Portal.

Agree to the data processing and click Start identity verification to continue.

Note (or screenshot) the generated ID verification code. Without this code the ID verification cannot take place. IT-ServiceDesk staff cannot look up the code for you.

2. Personal ID verification at the IT-ServiceDesk

Please bring the following documents to a location of the IT-ServiceDesk.

• Your ID verification code
• a valid identification document (passport, ID card or German residence permit)
  • Attention! Driver’s licences cannot be used as identification documents.

IT-ServiceDesk staff will check your identification document and record your full name in the RA-Portal. All your user certificates will be issued under this name.

After the identity verification you can request a client certificate in the RA-Portal.