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Configure Digital Signature in Adobe Acrobat

Configure Digital Signature in Adobe Acrobat

guide

On this page, you will learn how to configure a digital signature for PDF documents

You need a user certificate to sign documents electronically. You can request a user certificate in the RA-Portal and then import the certificate into the Windows certificate store.

Please note:
Group certificates or the digital ID of group certificates, such as those issued for functional e-mail inboxes, cannot be used for electronic signatures because they are not typically associated with a single person, which is a requirement for electronic signatures.

Please follow the steps below to set up a digital signature:

  1. Security settings in the Adobe Acrobat Reader
  2. Configure timestamp
  3. Configure trusted certificates
  4. Configure digital signature

1. Security settings in the Adobe Acrobat Reader

Step 1
Launch Acrobat Reader an choose Menu > Preferences.

Screenshot of the Adobe Acrobat home page. The menu is open. Preferences is located between Help and Protection. It can also be opened by pressing Ctrl+K.

Step 2
Choose Trust Manager and uncheck the boxes for Automatic Adobe Approved Trustlist (AATL) updates and Automatic European Union Trust Lists (EUTL) updates.

Screenshot of the Preferences. Below Categories is a list of settings. Trust Manager is located between Tracker and Units. The two checkboxes are the third and fourth items in the Trust Manager.

Step 3
Choose Signatures and click More in the Identities & Trusted Certificates field.

Screenshot of the Preferences. Signatures is located in the Categories, between Security (Enhanced) and Spelling. Identities & Trusted Certificates is the third item on the Digital Signatures Page

Step 4
Go to Trusted Certificates, select all listed certificates and click Remove to delete them. You can close the Trusted Certificates Settings now.

  • Please note that the Adobe Root CA G2-Certificate (and sometimes also the Adobe Root CA) cannot be deleted or can be deleted but will appear automatically the next time you open Adobe Acrobat.

Screenshot of the Trusted Certificates page with a long list of certificate in the table. "Delete" is the last button in the tool bar, after Certificate Details.

2. Configure timestamp

The DFN provides a verifiable and trusted timestamp that can be attached to the electronic signature. The timestamp is independent of the individual time configuration of your device. Since this time configuration can be manipulated, RWTH Aachen uses the DFN timestamp server.

To configute the timestamp, proceed as follows.

Step 1
Go to Preferences > Signatures and click More in the Document Timestamping field.

Screenshot of the Preferences. Document Timestamping is the fourth and last element on the page Digital Signatures.

Step 2
Choose Time Stamp Servers and click the button New.

Screenshot of the Server Settings. The button New is the first element in the Top-Navigation, next to Edit.

Step 3
Enter the following configuration settings:

  • Name: DFN-Timestamp
  • Server-URL: http://zeitstempel.dfn.de

Click OK to confirm the settings.

Screenshot of the New Time Stamp Server dialogue box. The settings are listed above.

Step 4
Select the DFN-Timestamp in the table and click Set Default.

Screenshot of the Server Settings. Set Default is the last item in the navigation, after Remove.

Click OK to confirm your choice.

Screenshot of the Adobe Security pop-up window. The text begins with "Are you sure you want to make this server your new default server?". OK is located under the text.

For more information on the DFN Timestamp service, visit the DFN website.

3. Configure Trusted Certificates

In the default settings of Adobe Acrobat DC, the certificate chain or the root certificate of the user certificates used at RWTH is not included.

To verify and import the required root certificates, follow these steps.

Step 1
Under Settings > Signatures click More in the Identities and Trusted Certificates section.

Screenshot of the Preferences. Signatures is located in the Categories, between Security (Enhanced) and Spelling. Identities & Trusted Certificates is the third item on the Digital Signatures Page

Step 2
Select Trusted Certificates in the left‑hand menu.

Screenshot of the Digital ID window. "Trusted Certificates" is the last entry in the navigation, located after "PKCS#11 Modules and Tokens"..

Step 3
To validate an advanced electronic signature you need three root certificates (as of April 2025):

Please download all three root certificates from the URLs above to your hard drive and click Import:

Screenshot of the Trusted Certificates page. "Import" is located in the menu between "Edit Trust" and "Export".

Step 4
In the Select contacts to import window click Browse.

Screenshot of the dialog box "Choose contacts to import". "Browse" is located under Contacts, before the Search button.

Step 5
Choose the file containing the previously saved root certificate (e.g., the T‑TeleSec GlobalRoot Class 2) and click Open.

If *.crt files are not shown, you can use one of the following workarounds:

  1. In Adobe’s file‑open dialog, type *.crt into the file‑name field and press Enter. Adobe will then display this file type.
  2. Rename rootcert_telesec.crt to rootcert_telesec.p7b via Windows Explorer.

Screenshot of the "Locate Certificate File" window. This is the typical Windows file search window. In this example, the certificate is named "rootcert".

Step 6
The selected certificate appears in the Contacts field (see screenshot for “T‑TeleSec GlobalRoot Class 2”). Click the certificate’s name.

Screenshot of the dialog box "Choose contacts to import". "T‑TeleSec GlobalRoot" is now shown in the table below Contacts.

Step 7
The certificate is now also shown in the Certificates section. Click the certificate’s name in the Certificates area and then click the Trust button.

Screenshot of the dialog box "Choose contacts to import". "T‑TeleSec GlobalRoot" is now listed in the table under "Certificates". "Trust" is located below "Details".

Step 8
In the Import contact settings window tick the options Use this certificate as a trusted root and Certified documents, then confirm with OK.

Screenshot of the dialog box "Import Contact Settings". "Trust" is located after the certificate details.

Step 9
Click Import and confirm the import with OK.

Screenshot of the dialog box "Choose contacts to import". "Import" is located between "Help" and "Cancel".

Step 10
Repeat the procedure for the remaining root certificates.

All three root certificates (plus Adobe Root CA G2) should now be displayed.

Screenshot of the Trusted Certificates in Digital ID Settings. The AAA Certificate Services, the Harica Certicate and the T‑TeleSec certificates appear in the table.

4. Configure Digital Signature

When configuring your digital signature, you decide which digital ID to use for signing. Adobe allows you to use certificates from the certificate store (“Own Certificates”).

Step 1
Under Settings > Signatures click More in the Identities and Trusted Certificates section:

Screenshot of the Preferences. Signatures is located in the Categories, between Security (Enhanced) and Spelling. Identities & Trusted Certificates is the third item on the Digital Signatures Page

Step 2
In the Digital IDs menu all certificates are listed. You can also switch to Digital IDs from Windows to show only certificates that reside in the Windows certificate store.

Select the certificate you want to use for digital signing.

  • If no digital ID appears in this list, you either do not yet have a personal user certificate or you have not imported it into the certificate store.
  • If you have several valid digital IDs (e.g., because you sign e‑mails for different addresses), select the one you want to use by default. Choose the ID that is linked to your name and personal e‑mail address.
  • Note that digital IDs belonging to group certificates (used for functional e‑mail addresses) cannot be selected here. Group certificates are identified by the prefix “GRP”.

Screenshot of the Digital ID window. "Windows Digital IDs" is located between "Digital ID Files and "PKCS#11 Modules and Tokens" in the navigation.

Step 3
Click the pencil icon and choose Use for signing.

Screenshot of the Windows Digital IDs with the dropdown menu under Usage Options opened. "Use for Signing" is the first element in the menu.

The chosen certificate is now marked with a pencil in the list. You may close the window.

Screenshot of the Windows Digital IDs. A pen icon appears next to the selected certificate.

Step 4
Click OK to finish the configuration.

Screenshot of the Preferences. OK is located next to the Cancel Button.

You can now digitally sign PDF documents using Adobe Acrobat.

last changed on 05/07/2026

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