On this page, you will learn about the RA-Portal challenges.

• What is a challenge e‑mail?
• Send a challenge e‑mail

What is a challenge e‑mail?

A challenge e‑mail is sent from the RA‑Portal and serves to link a person’s e‑mail address in the RA‑Portal with their username. By clicking the link in the e‑mail, the challenge is confirmed and the person can subsequently request a user certificate:

• For personal mailboxes a challenge is triggered for each registered e‑mail address, i.e. one for the sender’s e‑mail address and one for each alias e‑mail address.
• For functional e‑mail addresses only a single challenge is sent, namely to the applicant’s e‑mail address.
• No challenges are required for @rwth-aachen.de addresses. The mailbox owner is derived from the data in the Identity Management.

Send a challenge e‑mail

Under Meine E-Mail-Domains (My e‑mail domains), network contact person, trigger challenges and check their status.

E‑mail addresses for which no challenges exist yet are marked with a pause symbol.

Step 1
To send a challenge e‑mail, click the envelope symbol.

Note for functional e‑mail addresses:
If the applicant’s e‑mail address is missing, no envelope symbol will be shown for the functional e‑mail address. To enable a challenge, click Edit and add the applicant’s e‑mail address.

When a challenge e‑mail is sent, the following information is displayed to you:

Step 2
After the challenge e‑mail has been sent, the status turns red. Clicking the status icon shows the timestamp of the challenges.

Step 3
Once the challenge has been redeemed by the user, the status turns green and the user may request a user certificate for the e‑mail address.

The screenshot illustrates the possible statuses:

• Row 1: Personal mailbox, Status icon shows "linked" (green chain link), i.e. certificates may be requested as all challenges have been redeemed and are still valid. User has one revoked certificate.
• Row 2: Personal mailbox, Status is "not linked" (red chain link), i.e. challenges have been sent, but have not yet been redeemed (i.e. the user has not followed the received URL). User can not apply for a certificate.
• Row 3: Functional mailbox, Status icon shows "paused". Applicant email is missing. No challenge can be sent (envelope icon missing). Row could still be deleted.
• Row 4: Functional mailbox, Status icon shows "paused". Applicant email is present. No challenge has been sent. Row could still be deleted.