Managing resource accounts
This article explains how you can manage (room) resources and associated resource accounts.
1. Integrating resources in OWA
For owners and users with full access to rooms and equipment the respective inbox will automatically be embedded in the Outlook client, if "Autodiscover" is activated.
In the RWTH-Mail-App (OWA) this won't happen automatically, rooms and equipment have to be embedded subsequently.
To add a room or equipment inbox, click on the "user icon" in the app (on the upper right side) and then choose "Open another mailbox...".
- The condition for embedding rooms and equipment: they have to be visible in the address book.
- To open the resource mailbox, use the associated e-mail address in the form resource@facility.rwth-aachen.de.
- The other mailboxes are opened as a new tab in the RWTH mail app (OWA).
To open more inboxes, please go through the process again
2. Configure resources via OWA
I. Resource scheduling setting
In "Options" → "Calendar" → "Resource scheduling", you can manage scheduling options as well as scheduling permission.
- "Scheduling options": Here you can manage the options for the scheduling options.
- "Scheduling permissions": Here you can select the user and groups, that can get access to the resource planning.
II. Automatic processing of invitations and cancellations
To process incoming invitations and cancellations automatically, please check the corresponding option in the field "Scheduling options".
Please note that due to a bug you need to save the changes two times.
Normally, there is always only one inbox integrated in the outlook profile.
If you manage multible inboxes in your Oulook, e.g a room resource and a functional e-mail-address, then the recently send mails will not be placed in the folder for sent mail of the resource/functional inbox but in the standard inbox of the Outlook profile.
There are two Registry Keys that you can choose, so that you can control the folder:
Es gibt zwei Registry Keys die gesetzt werden können, um dieses Verhalten zu Steuern:
- Registry key, for managing the folder for sent mails for a shared mailbox
- Registry key, for the folder for deleted mails for a shared mailbox