This articale explains what additional functions you can find under the Mail Admin menu item.

• Service accounts
• Quota overview

Service accounts

In order to automatically integrate the processes for maintaining email addresses into the internal workflows of organizations at RWTH, a corresponding SOAP-based API is offered in addition to MailAdm.
You can create API accounts to enable programmatic access to mailboxes and other resources in your Exchange environment. API accounts are particularly useful for integrations with third-party applications or for automating administrative tasks.

API accounts that are no longer needed should be deleted for security reasons. Make sure to update or remove any applications or scripts that use these API accounts to avoid interruptions. If not used for 60 days, the account will be automatically deleted!

For information on using the API, please refer to the MailAdm documentation portal.

In MailAdm, you can edit existing service accounts and create new ones.

• The search function can be used to search for service accounts by account name.
• The layout can be customized to show what is displayed in the overview. All options can be manually shown or hidden:
  • Service account
  • Comment
  • Allowed by
  • Created on
  • Last login
• You can open the action menu and delete an invitation using the three-dot icon.
• By checking the box in front of the service account, you can delete multiple accounts at once.
• You can create new accounts using Create service account.

Quota overview

The “Quota Overview” menu item displays all quota pools for a domain.
Multiple quota pools usually only occur when several institutions share the same email domain.

If necessary, it is possible to increase the size of the quotapool.

Additional information:

• Choose Domain
• Managing mail accounts
• Managing distribution groups