The service "RWTH-E-Mail" is a managed IT-Service of the IT Center that supports cross-organizational communication at the RWTH Aachen.
In addition to providing general e-mail functionality, the service includes:

• Calendar and appointment management functions
• The provision of dedicated e-mail domains and administration options for RWTH institutions
• The routing of e-mail traffic to the institution's own e-mail systems, as well as suitable anti-spam and anti-virus measures
• Checking e-mail traffic for viruses (malicious code), macros and SPAM
• Retention of deleted elements (e.g. e-mails) in the mailbox for 28 days

Who can use the service “RWTH-E-Mail”?

All active users in RWTH Identity Management (IdM) are entitled to receive an e-mail address in the central @rwth-aachen.de domain, which can theoretically be used for the rest of their lives.
The process varies depending on your status in IdM.

RWTH students and employees can thus access their personal e-mail address, receive e-mails relevant to their studies, send e-mails and use other e-mail functionalities.
Mail administrators can also manage e-mail addresses of their own organization(s).

How can I access the service “RWTH-E-Mail”?

When the status-giving coupon is redeemed, an e-mail address in the format firstname.lastname@rwth-aachen.de is automatically created for RWTH students and employees.
All other groups of people (e.g. UKA employees, scholarship holders, external teaching staff) should contact the IT-ServiceDesk to check whether an assigned email address already exists or can be created.

To access the “RWTH-E-Mail” service, you can use the RWTH MailApp (https://mail.rwth-aachen.de) or integrate your RWTH e-mail address into a supported e-mail client.
You can find out how RWTH students and employees can log in to “RWTH-E-Mail” here.
How mail administrators manage e-mail addresses of their own organization(s) can be found here.