The service RWTH-E-Mail supports cross-organizational communication at the RWTH Aachen and is a managed service of the IT Center.
In addition to providing general e-mail functionality, the service includes:

• Calendar and appointment management functions
• The provision of dedicated email domains and administration options via RWTH MailAdm for RWTH institutions
• The routing of email traffic to the institution's own email systems
• Suitable anti-spam and anti-virus measures
• Checking email traffic for viruses (malicious code), macros and SPAM
• Retention of deleted elements (e. g. emails) in the mailbox for 28 days
   

Who can use the service RWTH E-Mail?

All active users in RWTH Identity Management (IdM) are entitled to receive an email address in the domain @rwth-aachen.de, which can be used for the rest of their lives.
The process varies depending on the status in IdM:

• RWTH students and employees atomatically receive an email address in the format first name.last name@rwth-aachen.de when the RWTH student or employee coupon is redeemed.
• All other status groups (e. g. UKA employees, scholarship holders, external teaching staff) should contact the IT-ServiceDesk to check whether an RWTH email address already exists or can be created.

Mail administrators can be assigned via the role Verwaltung RWTH-E-Mail (administration RWTH-E-Mail) and have additional permissions and duties.

How to access the service RWTH-E-Mail

To access the RWTH-E-Mail service, you can use the RWTH MailApp or integrate your RWTH email address into a supported email client.

• To log in, use your RWTH email username (format ab123456@rwth-aachen.de) and the password you set in RWTH Selfservice.
• Detailed information can be found in the article RWTH MailApp Login.

How mail administrators manage email addresses of their own organization(s) can be found in the article RWTH MailAdm.