Please note

For information security and data protection reasons, it is not allowed to use currently offered free Outlook apps for Windows 10 and 11 as well as the Outlook apps on mobile devices (Android and iOS/macOS) in the RWTH context. These apps synchronize access data and emails with the Microsoft cloud. Users are not informed about the storage of the data. 

The integration of the mailbox into these Outlook versions is not supported.

We recommend using the following licensed Outlook versions: current versions of Outlook (classic), Outlook 365 or RWTH MailApp.

The service "RWTH-E-Mail" is a managed IT-Service of the IT Center that supports cross-organizational communication at the RWTH Aachen.
In addition to providing general e-mail functionality, the service includes:

• Calendar and appointment management functions
• The provision of dedicated e-mail domains and administration options for RWTH institutions
• The routing of e-mail traffic to the institution's own e-mail systems, as well as suitable anti-spam and anti-virus measures
• Checking e-mail traffic for viruses (malicious code), macros and SPAM
• Retention of deleted elements (e.g. e-mails) in the mailbox for 28 days

Who can use the service “RWTH-E-Mail”?

All active users in RWTH Identity Management (IdM) are entitled to receive an e-mail address in the central @rwth-aachen.de domain, which can theoretically be used for the rest of their lives.
The process varies depending on your status in IdM.

RWTH students and employees can thus access their personal e-mail address, receive e-mails relevant to their studies, send e-mails and use other e-mail functionalities.
Mail administrators can also manage e-mail addresses of their own organization(s).

How can I access the service “RWTH-E-Mail”?

When the status-giving coupon is redeemed, an e-mail address in the format firstname.lastname@rwth-aachen.de is automatically created for RWTH students and employees.
All other groups of people (e.g. UKA employees, scholarship holders, external teaching staff) should contact the IT-ServiceDesk to check whether an assigned email address already exists or can be created.

To access the “RWTH-E-Mail” service, you can use the RWTH MailApp (https://mail.rwth-aachen.de) or integrate your RWTH e-mail address into a supported e-mail client.
You can find out how RWTH students and employees can log in to “RWTH-E-Mail” here.
How mail administrators manage e-mail addresses of their own organization(s) can be found here.