Please note:

For information security and data protection reasons, it is not allowed to use the free Outlook apps for Windows 10 and 11 as well as the Outlook apps on mobile devices (Android and iOS/macOS) in the RWTH context. These apps synchronize access data and emails with the Microsoft cloud. Users are not informed about the storage of the data. 

The integration of the mailbox into these Outlook versions is not supported.

We recommend using the following licensed Outlook versions: current versions of Outlook (classic), Outlook 365 or RWTH MailApp.

The service RWTH-E-Mail supports cross-organizational communication at the RWTH Aachen and is a managed IT-Service of the IT Center.
In addition to providing general e-mail functionality, the service includes:

• Calendar and appointment management functions
• The provision of dedicated email domains and administration options via RWTH MailAdm for RWTH institutions
• The routing of email traffic to the institution's own email systems
• Suitable anti-spam and anti-virus measures
• Checking email traffic for viruses (malicious code), macros and SPAM
• Retention of deleted elements (e. g. emails) in the mailbox for 28 days
   

Who can use the service RWTH E-Mail?

All active users in RWTH Identity Management (IdM) are entitled to receive an email address in the domain @rwth-aachen.de, which can be used for the rest of their lives.

The process varies depending on the status in IdM:

• RWTH students and employees can access their personal email address, receive emails relevant to their studies, send emails and use other email functionalities.
• Mail administrators can also manage email addresses of their own organization(s).
   

How to access the service RWTH-E-Mail

When the coupon is redeemed, an email address in the format first name.last name@rwth-aachen.de is automatically created for RWTH students and employees.
All other groups of people (e. g. UKA employees, scholarship holders, external teaching staff) should contact the IT-ServiceDesk to check whether an email address already exists or can be created.

To access the RWTH-E-Mail service, you can use the RWTH MailApp or integrate your RWTH email address into a supported email client.
You can find out how RWTH students and employees can log in to RWTH-E-Mail on the website RWTH MailApp Login
How mail administrators manage email addresses of their own organization(s) can be found on the website RWTH MailAdm