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Changing or deleting eduroam login credentials

Changing or deleting eduroam login credentials

Das Bild zeigt ein Symbol, das einen hellblauen Umriss eines Dokuments darstellt. Auf dem Dokument befinden sich drei horizontale Linien, die jeweils von einem Häkchen begleitet werden. Diese Häkchen sind ebenfalls hellblau und symbolisieren eine Checkliste.

This page describes how to manage your eduroam login credentials in the eduroam Devicemanager.

It is divided into 4 parts:


Where do I manage my devices?

Step 1
Open the eduroam Devicemanager.

Please note
The device manager is only accessible if your browser language is set to "German" or "English".

Step 2
Select RWTH Aachen University.

Screenshot of the page “Please select your home institution”. You can choose between RWTH Aachen University and Forschungszentrum Jülich GmbH.

Step 3
Log in with your username and password for the RWTH Single Sign-On.

Step 4
Click Manage Devices.

Screenshot of the start page of the Devicemanager. There are two buttons: Generate login credentials and Manage devices.

From there, you can do the following:

Finding the username of a device

If you forgot your username for a device, you can find it in the Devicemanager.

Step 1
Locate the correct device in the list.

Step 2
Your username will appear in the upper right corner next to the device name.

Screenshot of the device management. The username is read out after the link to “More device activities”.

Resetting the password of a device

If you have forgotten the password for a device, you can reset it.

Step 1
Locate the correct device in the list.

Step 2
Click Reset Password.

Screenshot of the device management. The “Reset password” button is located after the “Remove device” button.

Step 3
Click Reset Password under "Really reset password?"

Screenshot of the “Really reset password” dialog box. You can choose between the two buttons “Abort” and “Reset password”.

Your new password will be displayed. Your username remains the same.

Screenshot of the login credentials. Under “What to do next” you will find the next steps. Under “Your credentials” you will find your username and password. The user name ends with @rwth.edufi.de.

Removing a device

If you are no longer using a device, you can delete its credentials.

Step 1
Locate the correct device in the list.

Step 2
Click Remove Device.

Screenshot of the device management. The “Remove device” button is located before the “Reset password” button.

The device is now deleted.


​​​​​​​Next steps

last changed on 05/08/2025

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