Calls General information
Below you will find a description of the functions available to you in the Webex user interface:
Here you have access to your call list for all incoming and outgoing calls as well as missed calls. You can also dial phone numbers manually from here using the keypad. You can decide whether you want to make calls via audio or video.
It is possible to make calls via the softphone of the RWTH telephone system or via Webex Cloud Calling. With a softphone call, the Webex client connects to the TK-Portal and enables calls to be made using the business telephone number. In contrast, cloud calling is purely a call via the Webex cloud and only allows calls to be made via the Webex client. To be able to use Webex as a softphone, you must have a registration in the new Cisco phone system and activate the Softphone-mode in the TK-Portal.
Explanatory videos: