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General information

Webex

Webex is a cloud-based messenger and team collaboration app from Cisco Systems.

The user of the app has a wide range of functions at his disposal, for example, the chat function or the possibility to hold meetings. In addition, it is possible to make calls via the RWTH phone system using your business phone number or via the so called Webex Cloud Calling.

  • To be able to use your business phone number in Webex, you need to activate the softphone option for you device in the TK-Portal.
  • In case of calling via Webex, you make the call using the Webex cloud without using your business phone number.

Visit Webex user interface to find out more about the Webex funtions.

 

Who is allowed to use Webex?

  • Persons with the status of RWTH employee and Member FB10 can create a Webex account via the TK-Portal
  • Persons with the status Employee UKA and RWTH employees with alternative statuses after receiving the role "Angehörige Organisationseinheit" (member organizational unit)
  • Persons that are not employees can create a free Webex account on the Webex website
    This gives them access to the same chat, meeting, and “calling” features (only) within Webex

 

What is necessary to be able to use Webex?

To be able to use Webex, please carry out the following steps:

  1. Create a Webex account
  2. Download Webex and sign in
  3. Activate the softphone mode to be able to use your business phone numebr for calls.