FAQ - E-Mail-Mailinglists

If you forgot the password of your Mailman-Account, you can reset it.

Please change the language settings of your browser.

If a list does not appear in the general list information, you can enter the URL of the list in the address bar.

For example:

• https://lists.rwth-aachen.de/postorius/lists/Listenname.lists.rwth-aachen.de/
• or https://lists.rwth-aachen.de/postorius/lists/Listenname@lists.rwth-aachen.de/

If you receive the error message "HTTP Error 409: Subscription request already pending" when registering for a list, the list owner must delete your registration.

You will then need to register again.

To contact the list owner, send an email to <list name>-owner@lists.rwth-aachen.de

You have probably logged in with the wrong user and/or are not authorized to manage the list.

If you have an account in Mailman, you can configure the following settings:

• Global settings: These settings apply to all lists you are subscribed to.
• Address-based settings: If multiple email addresses are linked to your account, you can set different delivery options for each email address.
• List-based settings: You can also configure list-specific settings.

To see your role for a list, click your profile picture in the top right corner, then click Mailman Settings.

The "Subscriptions" tab shows your role for each list in a table.

When you delete an email address from your Mailman account, the address is removed from all lists.

There are two ways to unsubscribe from a mailing list:

• Via email:
  • Send an email to <list name>-unsubscribe@lists.rwth-aachen.de (for golf, this would be golf-unsubscribe@lists.rwth-aachen.de) or <list name>-leave@lists.rwth-aachen.de.
  • The subject line and content are irrelevant.
  • You will then receive an email with a confirmation message. You can complete the unsubscription process by simply replying to the “confirm” message and leaving the subject line unchanged.
• In Mailman: If you have a Mailman account, you can also unsubscribe from a mailing list in Mailman.

Please note:
In certain cases, mailing lists have different rules, see: Why can't I de-register from certain automated mailing lists?

RWTH Aachen University has several automated mailing lists for addressing specific groups of people, such as all RWTH employees, all students, students of a particular subject, or people with assigned roles from role management.

The mailing lists ensure that all affected persons receive relevant information.

Since the lists are filled automatically, it is not possible to unsubscribe from them.  

Administrators must create a Mailman account to configure mailing lists.

If you have multiple email addresses, you can add them all to the account.

If you are using a functional email address, please create a functional account.

Guide: Adding members and administrators

As a moderator, it is your job to confirm, reject or delete subscription requests and withheld messages.

You need a Mailman account to do this.

Who can post to your mailing list depends on its settings.

You can specify what happens when a member or nonmember sends a message to the list.

You can also create different settings for specific users and for nonmembers.

You can send signed emails if the footer under the Templates tab is removed.

If a template was active and you deleted it to remove the footer, please contact the IT-ServiceDesk, as a global setting is then active for the list.

Templates can be changed by the mailing list administrator under Templates.

Guide: Notification Templates

If you wish to make further changes, please contact the IT-ServiceDesk.

If one of your users has selected message collection as a delivery option, this can lead to unwieldy and strangely formatted notifications for the user.

Workaround: Switch to MIME Digest for the user. The user can also change this themselves in their account.