FAQ - E-Mail-Mailinglists

• There are various ways to unsubscribe from a mailing list:

  • In principle, you can always unsubscribe from a mailing list by e-mail. At the end of a newsletter there is (not always) a note on how to do this. To do this, send an email to “<list name>-unsubscribe@lists.rwth-aachen.de” (i.e. golf-unsubscribe@lists.rwth-aachen.de for Golf) or “<list name>-leave@lists.rwth-aachen.de”. The subject/content does not matter, you must of course use the registered email address for sending. You will then receive an e-mail with a confirmation message. You can use this to complete your unsubscription by simply replying to the “confirm” message and leaving the subject intact.
  • If you are registered on the mailing list system, you can also unsubscribe via the listinfo page: “https://lists.rwth-aachen.de/postorius/lists/<listname>.lists.rwth-aachen.de/”
  • In certain cases, mailing lists have different rules, see: Why can't I de-register from certain automated mailing lists?

There are several automated mailing lists at RWTH Aachen University.

Most of these have the purpose of addressing a specific group of people, such as all RWTH employees, all students, students of a specific field of study, or people with assigned roles from the role administration.

The lists do ensure that relevant information in the respective context reaches all RWTH Persona concerned.

Since the lists are filled automatically, it is not possible to unsubscribe from these lists.

To reset your password, please go to “Login” in Mailman or: https://lists.rwth-aachen.de/accounts/login and click on “Forgot password”.

You will be asked to enter the e-mail address stored in your account. After entering the e-mail address, you will receive an e-mail with a link. If you follow this link, you can set a new password.

If the error "HTTP Error 409: Subscription request already pending" occurs during registration on a list, list owners can delete the subscription request.

Then the registration can be performed again.

List owners can be reached via <name_of_list>-owner@lists.rwth-aachen.de

Registered subscribers can use “User name” -> “Mailman settings” -> “Subscriptions” to see all the lists in which they are registered and which role they have in which list.

• Registered users can make various settings under “User name” -> “Mailman settings”.
   
  • Global settings: these apply to all lists on which you are registered
  • Address-based settings: here you can make the settings for each e-mail address stored
  • List-based settings: here you can make the settings for each list
     
• In any case, you can make the following changes:

Delivery status: Should emails be sent or not?

Delivery mode: 

Normal - Normal mail delivery

Plain text digest - A plain text digest is a simpler form of digest that should also be readable in mail readers that do not support MIME. The messages are simply inserted one after the other into a large text message.

MIME Digests - A MIME digest contains each message as an attachment within the message, along with a table of contents.

Summary Digests - Currently offers exactly the same functionality as MIME Digests.

Receive own posts:

Yes/No - Do you want your posts to be sent to you again?

Confirm posts:

Yes/No - Should a confirmation email be sent when you post to the list?

Hide address:

Do you want your e-mail address to be displayed in the member directory?

No duplicates:

If, in addition to the mailing list, you have also been entered as a recipient, you can decide here whether you only want to receive the message once.

Please change the language settings of your browser.

• To find lists that are not displayed in the general list information, the list can be specified in the URL.
   
• For example: https://lists.rwth-aachen.de/postorius/lists/Listenname.lists.rwth-aachen.de/ or https://lists.rwth-aachen.de/postorius/lists/Listenname@lists.rwth-aachen.de/

Administrators must register on the mailing list system in order to be able to configure the mailing lists.

One account containing all the necessary e-mail addresses is sufficient.

Unless you use a functional address, please create a functional account.

• In principle, anyone can post to a mailing list.

This depends on the one hand on the mailing list setting and on the other hand on the user options.

The default setting for the mailing list can be found under “Settings” > “Message acceptance” > “Default action when a member/non-member sends to the list”.

The user settings under User options of the respective member/non-member.

• Whitelisting of non-members is possible by adding a user/email address to the non-members (if not already done automatically) and setting the moderation option to “Accept”.

To do this, go to “Bulk operations” -> “Bulk entry” in the list overview. There, please enter the desired members one below the other.

To do this, go to “Members” -> “Moderator”/“Owner” in the list overview and enter the corresponding e-mail addresses of the new administrators or moderators.

• You can send signed emails if the footer is removed. You can remove the footer under the “Templates” tab.
   
• If a corresponding template was active and you deleted it to remove the footer, please contact the IT Service Desk, as a global setting is then active for the list.

By deleting an e-mail address from your own account, the address is removed from all lists.

Templates can be changed by the mailing list administrator under Templates.

You can find instructions here.

If you wish to make further changes, please contact the IT-SD.

Otherwise, a uniform template applies to the entire instance.

You have probably logged in with the wrong user and/or are not authorized to manage the list.

• As a moderator, it is your job to confirm, reject or delete subscription requests and withheld messages.

• You need an account for this. How to create an account is described here: Manage mailing lists

• The view of plain text digests is unwieldy and formatted in html.
  
  If one of your users has selected message collection as a delivery option, this can lead to unwieldy and strangely formatted notifications for the user.
  https://gitlab.com/mailman/mailman/issues/473

  Workaround: Switch to MIME Digest for the user. The user can also change this themselves in their account.