FAQ - IT-ServiceDesk

• You can contact the IT-ServiceDesk with any questions you may have about the IT services and services offered by the IT Center.
• How to reach us.
• For all inquiries, please provide us with your full name, matriculation number or personnel number if available, as detailed a description of your concern as possible, error messages, and screenshots.
• In IT Center Help you will already find practical information about IT services.

Please contact the ZHV Helpdesk in Department 5.3 of the Central University Administration if you have any content-related problems.

In case of problems with the access via RWTH Single Sign On, please contact the IT-ServiceDesk.