FAQ - IT-ServiceDesk

FAQ - IT-ServiceDesk

How do I contact the IT ServiceDesk?
Who do I report issues with Lucom forms?
Who do I report issues in SAP?
I forgot my username and/or password
Why can't I redeem the coupon for my role?
Why can't I log in to RWTHonline as an applicant?
I have not received an A5/student coupon and therefore no log in data, what can I do now?
I cannot log in to the mail server of RWTH Aachen University via a mail client, what can I do?
My e-mails do not arrive, what can I do?
What telephony options are available at RWTH and how can I use them?