FAQ - IT-ServiceDesk
To check whether a technical issue with a website is being caused by your cache or cookies, please use the incognito or private mode in your browser. If this resolves the issue, we recommend to delete your cache and cookies.
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last changed on 07/22/2026
(opens in new tab)This work is licensed under a Creative Commons Attribution - Share Alike 3.0 Germany License (opens in new tab)
Please contact the ZHV Helpdesk (opens in new tab) in Department 5.3 of the Central University Administration.
last changed on 07/17/2026
(opens in new tab)This work is licensed under a Creative Commons Attribution - Share Alike 3.0 Germany License (opens in new tab)
Please contact the ZHV Helpdesk (opens in new tab) in Department 5.3 of the Central University Administration if you have any content-related problems.
In case of problems with the access via RWTH Single Sign On, please contact the IT-ServiceDesk.
last changed on 07/17/2026
(opens in new tab)This work is licensed under a Creative Commons Attribution - Share Alike 3.0 Germany License (opens in new tab)