E-Mail-Routing application
This article describes, how to access the associated application once you have received the role Verwaltung E-Mail-Routing (E-Mail-Routing administration) and which functions are available.
To be able to access the application, you first need the role Verwaltung E-Mail-Routing (E-Mail-Routing administration). This role must be assigned to at least one person in your organization if your organization uses or would like to use the IT Center's e-mail routing.
If you do not yet have this role, please contact your organization's role administration.
If your organization does not yet have role administration, please contact the IT-ServiceDesk.
To access the e-mail routing management application, please follow these steps:
Step 1
Open the web interface and log in via RWTH Single Sign-On. You can find separate instructions here.
Step 2
Now click on the route symbol (RWTH e-mail routing) in the navigation bar on the left-hand side.
Step 3
If you have been assigned the role Verwaltung E-Mail-Routing (E-Mail-Routing administration) for several organizations, you can choose between the respective organizations.
Select the desired mail domain and click Submit to confirm.
The domain you are currently in is displayed at the top right.
Once you have successfully accessed the application, you can use the following functions:
Overview
In the overview you can see all e-mail addresses that are currently stored for recipient verification.
You can use the search function on the right above the listed addresses to search for addresses by name.
Synchronization process
To start the synchronization process for the first time, you must enter a URL and login details (user name and password) here. These are used to check the data on the stored page.
As soon as this has been done, the data is automatically synchronized every hour.
If there are any problems here, please check whether the IP 134.130.54.67 is opened.
If more than 20% of the entries originally stored at the IT Service Desk have been deleted in the recipient verification file, synchronization is automatically stopped for security reasons.
This is to prevent too many email addresses from becoming invalid for recipient verification due to (creation) errors in the recipient verification file and therefore one more email being accepted for them.
