FAQ - Webhosting

• Access only within RWTH network
• Access to the websites via WebDAV
• Access is granted via the server webhosting-upload.rwth-aachen.de

• Software: Blogs are managed Wordpress blogs of the central RWTH blog system.
• User administration: The contact persons registered for a blog are listed as administrators of the respective blog. As administrator, you can add further persons as subscriber, editor, author or co-woker in the module "Benutzer" (User). The rights of the user roles can be viewed here. The login is done by means of Shibboleth. Prerequisitions for a registration as user are a username (format: ab123456) and a previous authentication in the blog system.
• URL: A blog has the URL blog.rwth-aachen.de/"Blogname".
• Plugins: Contact persons can activate various extensions for a blog. Those can be found in the administration section under "Plugins".
• Overview page: By default, blogs appear in an overview of all blogs. If this is not desired, please inform us via the request form.

• First create a file with the following content:

  <?php phpinfo(); ?>

• Save this file as .php-file (e.g. info.php)
• Upload this file to your webspace
• visit http://<your subdomain>.rwth-aachen.de/info.php

• Caution: This file should only be used to check the installed PHP version and features, to be deleted afterwards. Otherwise, visitors of the site are able to exploit known security issues. If you really need a file like this for a longer period, you should protect it from access by unauthorized visitors. Just create a file named .htaccess with the following content:

  <Directory absolute_path/> <Files info.php> AuthType basic AuthName "PHP Info" AuthUserFile /absolute_path/.htusers Require valid-user </Files> Require all granted </Directory>

A webspace can be cancelled by the organization, by a person with the role Bestellung IT informally by e-mail to the IT ServiceDesk.

• Only an IT-purchaser can add or delete contact persons in the contact persons menu. To do so, you must select the option "Edit" in the overview of the respective URL. To register a new contact person you must enter their e-mail address. The registered person must then confirm their contact person status via this e-mail. Once listed, contact persons can be deleted by the IT-purchaser.

• As soon as a new invitation has been sent to a contact person, their e-mail address appears in the contact person list. The function "delete coupon" is available until the contact person has been verified by confirming the invitation e-mail. The coupon can be deleted to prevent the confirmation.

• To be able to apply for a database or an alias you must be listed as contact person of the URL. Then you can select this URL under My URLs and make the desired changes in the detailed overview. Please be aware that databases can only be requested for websites and aliases are only available for websites and software.

• If you are the IT-purchaser for several institutes this function enables you to view only a certain IKZ or all IKZs. By default, all IKZ URLs are shown.

• Personal data are only stored after agreeing to the data privacy statement. Further information can be found there.

• Contact the IT-purchaser responsible for the URL. The IT-purchaser can add you as contact person by adding your e-mail address.

• The number of contact persons is not limited. But every URL must have at least one contact person.

• If you cannot find a solution for your question or problem on the help pages you can use the contact form on the "My URLs" page to request help.

• Giving your telephone number is not obligatory.

The operator of the technical webhosting infrastructure is the data processing center of the Aachen University of Applied Sciences.
There, independent of further data stored and processed by the respective website, the following data is stored:

• Date/time
• client IP address
• Web page accessed

The data is stored for 7 days and deleted after the 7 days.

Templates for the privacy statement and the accessibility statement can be found on the RWTH Aachen University intranet. 

Privacy policy: https://intranet.rwth-aachen.de/group/guest/organisationen/-/categories/81561

Accessibility: https://intranet.rwth-aachen.de/group/guest/articledetailpage/-/asset_publisher/cadSeXJzMOzq/content/id/22398671

• First, the user must log in to the respective blog. To do this, proceed as follows

1. One of the existing admins calls up the link from above, logs in and selects the item "Users" in the menu on the left
2. After that the admin sees a list of all users
3. In the field "Search user" (right) you can now search for a user: Mail, SSO identifier or first name/last name should work here
4. Check the box on the left
5. above in the dropdown "Change role to ..." select the desired role (administrator, editor..)
6. Click the button "Change"
7. After that the new role is active and the user can log in to the corresponding blog.