FAQ - Webhosting

• Software: Blogs are managed WordPress blogs of the central RWTH blog system
• User administration: The contact persons registered for a blog are listed as administrators of the respective blog. As administrator, you can add further persons as subscriber, editor, author or co-woker in the module Benutzer (User). The rights of the user roles can be viewed in the WordPress documentation. The login is done by means of Single Sign-On. Prerequisitions for a registration as user are a username (format ab123456) and a previous authentication in the blog system.
• URL: A blog has the URL blog.rwth-aachen.de/"Blogname".
• Plugins: Contact persons can activate various extensions for a blog. Those can be found in the administration section under Plugins.
• Overview page: By default, blogs appear in an overview of all blogs. If this is not desired, please inform us via the request form.

• First create a file with the following content:

  <?php phpinfo(); ?>

• Save this file as .php-file (e.g. info.php)
• Upload this file to your webspace
• visit http://<your subdomain>.rwth-aachen.de/info.php

• Caution: This file should only be used to check the installed PHP version and features, to be deleted afterwards. Otherwise, visitors of the site are able to exploit known security issues. If you really need a file like this for a longer period, you should protect it from access by unauthorized visitors. Just create a file named .htaccess with the following content:

  <Directory absolute_path/> <Files info.php> AuthType basic AuthName "PHP Info" AuthUserFile /absolute_path/.htusers Require valid-user </Files> Require all granted </Directory>

A webspace can be cancelled by the organization by a person with the role Bestellung IT informally by e-mail to the IT ServiceDesk.

• Only a person with the role Bestellung IT can add or delete contact persons in the contact persons menu. To do so, you must select the option Edit in the overview of the respective URL 
• To register a new contact person, you must enter their e-mail address. The registered person must then confirm their contact person status via this e-mail

• As soon as a new invitation has been sent to a contact person, their e-mail address appears in the contact person list
• The function Delete coupon is available until the contact person has been verified by confirming the invitation e-mail
• The coupon can be deleted to prevent the confirmation

• To be able to apply for a database or an alias you must be listed as contact person of the URL
• Under My URLs you can select the URL and make the desired changes in the detailed overview
• Please be aware that databases can only be requested for websites and aliases are only available for websites and software

• If you have the role Bestellung IT for several institutes, this function enables you to view only a certain IKZ or all IKZs 
• By default, all IKZ URLs are shown

• Personal data are only stored after agreeing to the data privacy agreement
• Section Privacy gives detailed information on which data is stored

Contact the Person with the role Bestellung IT responsible for the URL. This person can add you as contact person by adding your email address.

• The number of contact persons is not limited
• But every URL must have at least one contact person

If you cannot find a solution for your question or problem on the help pages you can use the contact form under My URLs.

No. Giving your telephone number is optional.

The operator of the technical webhosting infrastructure is the data processing center of the Aachen University of Applied Sciences.
There, independent of further data stored and processed by the respective website, the following data is stored:

• Date/time
• client IP address
• Web page accessed

The data is stored for 7 days and deleted after the 7 days.

Templates for the Privacy Statement privacy statement and the Accessibility Statement can be found on the RWTH Aachen University intranet. 

First, the user must log in to the respective blog. To do this, proceed as follows

1. One of the existing admins logs in to the blog and selects Users in the menu on the left
2. After that the admin sees a list of all users
3. In the field Search user on the right side you can now search for a user: Mail, SSO identifier or first name/last name should work here
4. Check the box on the left
5. Above in the dropdown menu under Change role to ... select the desired role (administrator, editor..)
6. Click on Change
7. The new role is now active and the user can log in to the corresponding blog