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Decrypting vaults

Das Bild zeigt ein Symbol, das einen hellblauen Umriss eines Dokuments darstellt. Auf dem Dokument befinden sich drei horizontale Linien, die jeweils von einem Häkchen begleitet werden. Diese Häkchen sind ebenfalls hellblau und symbolisieren eine Checkliste.

To unlock the vault, proceed as follows:

Step 1

Click on the large ‘Unlock’ button in the main window of the Cryptomator app.

Screenshot of the start window of the Cryptomator app. The ‘Test name’ vault is selected on the left. The ‘Unlock...’ button is in the centre.

Step 2

The ‘Unlock vault name’ window opens and Cryptomator opens your default browser for authentication on the Cryptomator website.

Screenshot of the ‘Unlock vault’ window.

Step 3

Enter your login details here and confirm them by clicking on Sign In.

If you are already logged in to Cryptomator Hub in your browser, this step will be skipped.

Screenshot of the login screen of the Cryptomator Hub website.

When you log in to Cryptomator Hub for the first time, you will be asked to set up your account.

If you have just set up your account, the vault owner must grant you access to the desired vault as described here. Try to unlock the vault again after the vault owner has granted you access.

last changed on 03/18/2025

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