When sending files as e-mail you have to state the username, the password (perhaps by phone), the desired output material and information on the prin file (software version).
When dropping the files of in person (CD, USB stick, zip disc, etc.) it is absolutely necessary to present the user card. Please make an appointment in advance by calling the phone number 80-24903. Several Windows PCs with Software (e.g. MS-Office, Corel Draw, Adobe CS5, etc.) are available.