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FAQ - Ticketportal

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FAQ - Ticketportal

I cannot log in

Please check the password for the account IT Center Ticketportal in the Selfservice.

last changed on 02/03/2025

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I cannot find all my tickets in the list

Tickets that have been opened before March 1^st 2015 are not visible. In case you miss a ticket created after that date please contact the IT-ServiceDesk.

If your ticket has been opened using an e-mail address not registered in our systems it might not be listed immediately.

last changed on 03/27/2023

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The ticket has been closed. Can I still react to it?

You can respond to a closed ticket within 40 days after it has been closed.

last changed on 04/28/2023

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I can not make a new request!

Please check your popup-blocker configuration.

last changed on 07/14/2022

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Contact

servicedesk@itc.rwth-aachen.de

+49 241 80-24680

www.itc.rwth-aachen.de

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Institutions

Chair for Computer Science 12 - High Performance Computing