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Access to the ticket portal

Access to the ticket portal

Anleitung

On this page you will learn how to get access to the ticket portal.

  1. Set up your account
  2. Login

1. Set up your account

Please set up your account first if you want to use the ticket portal for the first time.

If you are a student or an employee, you already have an account called  IT Center Ticketportal. Please proceed as follows:

  1. Go to the IdM Selfservice.
  2. Set up a password for the account IT Center Ticketportal.
     

If you are part of an authorized user group but neither a student nor an employee, please proceed as follows:

  1. Go to the IdM Selfservice.
  2. Create the account IT Center Ticket Portal under Create account.
  3. Set up a password for the account.

2. Login to the Ticket Portal

Step 1
Open the ticket portal.

Step 2
Enter your username in the format ab123456 and your password.

Optional
Select a display language from the drop-down menu. You can choose between German, English, French and Italian. However, please write your request only in English or German.

Step 3
Click the checkmark.

Screenshot of the Ticketportal registration screen. The 3 input fields are explained above. After entering your password, press Enter to log in.

You are now logged into the Ticket Portal.


Next Steps

How to use the ticket portal

last changed on 05/15/2026

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