An IT Center Ticket-Portal Account is necessary to get access to the Ticket-Portal. This account can be created via the Selfservice-Application. To activate this account a new password has to be set. RWTH Aachen University employees need their TIM and CAMPUS data to be connected in order to have access.

Employees, students and partners of RWTH Aachen University have access to this service, as well as some other groups with status in the Identity Management system.

Please log in here.

To log in, please use your username (format: ab123456) and the password for the account named "IT Center Ticket-Portal". The service is available in German, English, French, and Italian.

Requests submitted via e-mail:

Students: Requests will be listed automatically, if they are submitted by the contact e-mail address you configured in the Selfservice.

RWTH-Mitarbeitende: Requests will be listed automatically, if they are submitted by your e-mail address listed in your CAMPUS data.