General Print Service Rules

• Please upload your orders without crop marks to avoid misunderstandings about the desired output size.
• We accept all common file formats, although PDF files are preferred.
• Please note that each poster to be printed must have its own file, i.e., one file per poster to be printed.
• When picking up prints, the order number must be presented. The pickup of the print must also be confirmed with a signature.
• If prints are not picked up, they will still be charged.
• Prints are stored for a maximum of 6 months after printing.
• There is no guarantee that print jobs will be completed on the same day. This always depends on the total order volume. However, smaller orders usually work by the next working day.
• You will normally be notified by email when your print job is complete. However, this can sometimes be forgotten in general hectic situations or during shift changes. Please do not hesitate to contact us by phone if you have not received a message.
• Plotter prints on special media (tarpaulin, etc.) are not always processed immediately to avoid unnecessary waste when changing rolls. Even with glossy paper, a roll change is sometimes necessary, so there may be waiting times here as well.
• For technical reasons, we cannot process print jobs on weekends and after business hours.

Requirements and Conditions of the Print Service

The IT Center print service is currently only available to employees of institutes and departments if a valid PSP element is available.

Large-format posters can be printed for official purposes.

The print service is chargeable.

To access the print service portal, you need the role "IT Center Print Service". This can be assigned to you by your institution's role administration.