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Activating an Administration Account

Activating an Administration Account

guide

This guide describes how to complete and activate your administrator account with Cisco after it has been created in the Cisco Secure Endpoint Console.

The following steps are necessary for this:

  1. Activate the account
  2. Set up multi-factor authentication

 

1. Activate the account

Step 1

After your account has been created in the Cisco Secure Endpoint Console, you will receive an invitation e-mail to the e-mail address specified in the creation process (sender: no-reply@amp.cisco.com, subject: Welcome to Cisco Secure Endpoint).

In the e-mail, click on the link under Step 1 Create a Security Cloud Sign On account here.

Screenshot of the email "Welcome to Cisco Secure Endpoint". Below the salutation follows a numbered list with instructions. The first point reads "Create a Security Cloud Sign On account here", where the last word "here" is the link for account creation.

Step 2

You will be redirected to the website with a registration form. Complete the form and then click on Sign Up.

  • Hint: Some special characters ((e.g. +=-() ) are prohibited in the password. If you use these characters, you will receive a message that the guidelines are not met.

Screenshot of the "Account Sign Up" page. Below the fields for email, name, and country follow two password fields. The password requirements are listed to the right. Located below the checkbox for the license agreement is the "Sign up" button.

Step 3

You will then receive another e-mail (sender: Cisco Security Cloud Sign On <no-reply-security@cisco.com>”, subject: Activate Account).

Click on the Activate Account link in the e-mail.

Screenshot of the email "Welcome to Cisco Security Cloud Sign On". Located below the introductory text is the "Activate account" button.

Step 4

You will be redirected to a website. Click here on Activate Account.

Screenshot of the “Security Cloud Sign On” page with the “Activate Account” button highlighted in the center.

Step 5

Your account will be activated. In the meantime, several redirects can be observed in the address bar of the browser. This is not an error! Wait until the page is fully loaded and the message Welcome to Duo Security appears.

Click on Erste Schritte (Get started) on the page.

Screenshot of the message “Welcome to Duo Security” with the “Get Started” button highlighted at the end of the site..

2. Set up multicaktor authentication

You have three options for multi-factor authentication:

  • Duo Mobile: With this option, you can use a telephone number as a second factor. This can either be a cell phone number or your work phone number.
  • Security key: Here you can use a USB key that supports WebAuth as a second factor, e.g. a YubiKey

Duo Mobile

Step 1
Click on Duo mobile, then click on the “I have a tablet” link.

     

Step 2
Install the Duo Mobile app on your smartphone, then click Next (Weiter).

Step 3
Open the Duo app on your smartphone, select Set up account, and choose the Use a QR code option to link your account.

     

Step 4
Scan the QR code that appears in your browser.

Step 5
Once the QR code has been scanned, you will be automatically logged in through your browser, and the setup of Cisco Duo Mobile is complete.

You can now optionally configure a security key as a second factor, or finish the setup by selecting I don't want to add any more devices.

Please note:

After successful activation, the Cisco Application Portal website opens. Here you will see the message “You're not assigned to any Enterprise”. This message is normal in our deployment and can be ignored!
To access the Secure Endpoint Cloud Console, please use the following direct link: https://console.eu.amp.cisco.com/

Security key option (Using a USB key as an example)

Step 1

Select Security key , make sure your USB key is inserted and click Continue.

Screenshot of the "Add a device first" window. Three options are listed one below the other: "Duo Mobile" at the top, the "Security Key" option in the middle, and "Phone number" at the bottom.

Screenshot of the “Set up security key” window with the “Continue” button highlighted.

Step 2

A Windows pop-up appears in which you can select the device on which the key is to be saved. Select the Security key option here.

Screenshot of the "Windows Security" window. Under the section "More options" is a list: Below the entry "iPhone, iPad or Android device" lies the option to be selected, "Security key". At the very bottom is the "Next" button.

You will then be prompted to tap on your USB key.

Screenshot of the “Windows Security” window, prompting you to tap your USB device.

Screenshot of the "Windows Security" window with the message "Passkey saved". Below is the note stating that signing in to "duosecurity.com" is now possible. At the bottom right is the "OK" button.

Step 3

After the master key has been saved, a corresponding success message appears in the browser. Click on Continue.

Screenshot of the “Security key added” window with the “Continue” button in the middle.

Step 4

Finish setting up the second factor by clicking on I don't want to add any more devices and in the next window click on Log in with Duo.

Screenshot of the "Add another device" window. Below a list containing the options "Duo Mobile" and "Security Key", the link "I do not want to add any more devices" is located at the bottom edge.

Step 5
Click Finish to complete the setup.

Screenshot of the "Multifactor authentication" page. The instructional text below the heading contains the link "set up Google Authenticator". Below this, the status "Duo Enrolled" is displayed. At the bottom is the "Finish" button.

Please note:

After successful activation, the Cisco Application Portal website opens. Here you will see the message “You're not assigned to any Enterprise”. This message is normal in our deployment and can be ignored!
To access the Secure Endpoint Cloud Console, please use the following direct link: https://console.eu.amp.cisco.com/

 

Please note:

After successful activation, the Cisco Application Portal website opens. Here you will see the message “You're not assigned to any Enterprise”. This message is normal in our deployment and can be ignored!
To access the Secure Endpoint Cloud Console, please use the following direct link: https://console.eu.amp.cisco.com/

last changed on 03/20/2026

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