Please note

On the fourth Friday of every month, all locations are closed from 8 to 10:30 am!
You can still reach us by e-mail and telephone.

The IT-ServiceDesk opening hours:

• Monday to Thursday: 8am to 5pm
• Friday: 8am to 4pm

You can reach the IT-ServiceDesk during the opening hours via phone, chat or e-mail:

• E-mail: servicedesk@itc.rwth-aachen.de
• Phone: +49 241 80-24680
• Chat: via „Chat Support“ button on the bottom right of the IT Center pages.

Visit one of our offices during the opening hours to get personal support:

• IT-ServiceDesk SW23 (Seffenter Weg 23, upper entrance)
• IT-ServiceDesk SuperC (Templergraben 57, Foyer Info Point)

Please visit our maintenance page for the information on the current restrictions of the IT Center services.