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General information about the backup-changeover

General information about the backup-changeover

Kurzinformation

Maintenance symbol

 

Please note

Since 17.01.2023, the old TSM-Backup-System is only available in "Read Only"mode. Backups will only be accepted using the new Commvault-Backup-System, ending the parallel operation of both systems.

Unfortunately, we have encountered unforeseen challenges in the provision of the backup infrastructure. The technical problems have therefore caused a delay in the start of the changeover.

Currently, we expect a delay of about two more weeks.
An extension of the maintenance for the still existing and used hardware will be arranged. This should extend the changeover period by about two months.

Colleagues and manufacturers are working on solutions to enable the changeover to begin as quickly as possible. 

As soon as the backup infrastructure can be used and the changeover can be started, we will inform the users via the usual channels and ways.

***Update October 24, 2022***

We would like to inform you efficiently about our backup mailing lists during the ongoing changeover. Here you can read about the details of this service and learn how to subscribe to the mailing lists: https://help.itc.rwth-aachen.de/en/service/t4ctl3msqrmt/article/990d634d35034b7d813e9dc9e71757b9/

You now have the option to book yourself an appointment for the backup consulting day. We have published instructions on how to do this here on IT Center Help: https://help.itc.rwth-aachen.de/en/service/t4ctl3msqrmt/article/35c34521d09747889d02219cb19c92e3/

Furthermore, you can find current trouble and maintenance reports at: https://maintenance.itc.rwth-aachen.de/ticket/status/messages/16-backup-und-archivsystem

***Update September 01, 2022***

The new backup system can be used since 15.08.2022. The prerequisite for switching to the new backup system is the initial full backup of the systems to be backed up. Instructions for this can be found here on IT Center Help (software installation, client registration, etc.). We have published details and background information for you in the IT Center Blog:

https://blog.rwth-aachen.de/itc/2022/08/19/hurra-das-neue-backup-system-ist-da/

We ask you to refrain from creating new clients via the legacy system TSM from now on. Please install the Commvault software on the clients to be backed up and proceed with the migration as described in the instructions.

***Update July 28, 2022***

The implementation of user management processes has been successfully completed. As part of the preparations for the go-live of the new backup infrastructure, fundamental configuration changes are being made in accordance with the manufacturer's recommendations in favor of the fastest possible operational readiness.

The first instructions for the backup changeover will be published shortly. Users from the Friendly User Group who have already installed the software can register clients using the "Assign Client to Group" workflow as described in the "Client Registration in Commvault" manual.

***Update June 17, 2022***

The installation and deployment of the new backup infrastructure is operational. On Wednesday, June 15, 2022, the Friendly User Group gained access to the software for the backup-changeover. The installation of the software packages for the Windows and Linux operating systems is currently being tested by the Friendly User Group.

The technical requirements are in place, but processes still need to be finalized and implemented so that, for example, the assignment of permissions can take place automatically.

We apologize for the delay during implementation. Further information and updates will follow continuously here from now on.

***Update May 12, 2022***

The central problem in the hardware could be solved this morning. We are thus on the home stretch:
Next up is the completion of the installation of the system, as well as necessary testing for production operation to ensure the integrity of the backup service.

At this point, due to the delay, the go live date has not yet been scheduled. With the system installation complete, we plan to provide them with the update on the Go Live date next week.

last changed on 01/20/2023

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