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Call transfer & Connect in Cisco Jabber (Windows)

Call transfer & Connect in Cisco Jabber (Windows)

Detailinformation

During the active call you can access the call options menu.

Then tap on the 3 dots.

Then tap on Transfer to forward the call.  

In the new window that opens you can now enter the destination number or the name of the contact.

You also have the possibility to use a contact from the Jabber's call list.

With a contact you can select the number to be called.

If you type in an external number, please pay attention to the spelling:

  • XXXXX (RWTH extension)
  • external numbers with a leading  0 (00151xxxxxxxx)
  • or external numbers in E.164-Format (+49151xxxxxx)

Then call the contact.

Now you have two possibilities to transfer the call.

  1. Either you consult with your colleague and transfer the call.
  2. You transfer the call directly when it rings.

In both cases please use the transfer button  .

After pressing the button the call has been transferred or handed over.

last changed on 29.01.2021

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