Particularities with Outlook 2019/Outlook 365
Outlook 2019 and Outlook 365 have a change in the autodiscover process that leads to the Office365 account being queried first.
This leads to a problem in the connection setup with the central mail system of RWTH Aachen University.
To solve this problem, the following registry key must be set on the workstation:
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover] "ExcludeExplicitO365Endpoint"=dword:00000001 |
To do this, call up the Windows app "Registry Editor":
- Press Windows Button + R and type "regedit"
Navigate to the appropriate path
[HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\AutoDiscover]
and set a new DWORD-Value (32bit) "ExcludeExplicitO365Endpoint"
Doubleclick on the DWORD-Value and change the value from 0 to 1