Support Adresses
Dell support for purchased hardware in the Alsterarbeit shop:
For technical service please contact the DELL ProSupport (Inquiries should always include the TAG number of the system): Phone: 069/9792 2064
Requests for Proposals for Dell Hardware in the Alsterarbeit Shop:
Markus Broich Phone: 02272/9990137 Mobile: 0151/25287969 Fax: 02272/9990138 E-mail: m.broich@alsterarbeit.de
Norbert Belles Phone: 02173/4996291 Mobile: 0160/94872289 Fax: 02173/499692 E-mail: n.belles@alsterarbeit.de
Fujitsu Monitors
Martin Eilers
Phone: 0211/6178–2460
Mobile: 01778588414
E-mail: martin.eilers@ts.fujitsu.com
LG Monitors of CANCOM
Ms. Emmanuelle Schneidewind
Phone: 0211/9467-7724
E-mail: Emmanuelle.Schneidewind@cancom.de
Mr. Rainer Wildbredt
Phone: 0211/9467-7710
E-mail: Rainer.Wildbredt@cancom.de
Please send suggestions regarding the IT Admin shop directly to:
servicedesk@itc.rwth-aachen.de
For inquiries regarding defectively delivered hardware from the Regio-Shop, please contact the corresponding supplier:
ADDAG GmbH & Co. KG
Krefelder Straße 121
52070 Aachen
Phone: 0241/44688-0
E-mail: aachen@addag.de
basecomp GmbH
Liebigstr. 18
52070 Aachen
Phone: 0241/55969-880
Fax: 0241/55969-889
E-mail: s.beslen@basecomp.de
Bechtle GmbH IT Systemhaus Monnetstraße 24
52146 Würselen
Phone: 02405/45572-0
E-mail: nadja.berndt@bechtle.com
Datec AG Süsterfeldstraße 85
52072 Aachen
Phone: 0241/88960-0
E-mail: vertrieb@datec.de
Winter EDV-Service
Liebigstr. 18
52070 Aachen
Phone: 0241-55969-882
E-mail: info@winter-edv-service.de